At Glen Eira Counselling Clinic we take the recommendations of the State and Federal governments very seriously, and as a result have amended our clinic practices to adhere to Victoria’s current Covid-19 restrictions.¬†

In order to serve our clients, GEC will now be conducting online counselling via video conferencing. In a time of panic and uncertainty, members of the public will still have access to crucial mental health services with regular contact with their mental health practitioners.

Online counselling offers great benefits including counselling/therapy within the comfort of your own home. Those who will benefit the most from online counselling include:

  • an individual seeking an after-hours counselling session
  • an individual unable to travel due to transport or mobility difficulties
  • a busy parent with young children or active teenagers
  • parents who do not have the luxury of someone to baby sit
  • a hard-working yet time poor professional or shift-worker

There is also a temporary Bulk Billed MBS Telehealth Service for those in Self-Isolation/Quarantine. To find out if you qualify please read this fact sheet https://www.health.gov.au/sites/default/files/documents/2020/03/covid-19-national-health-plan-primary-care-bulk-billed-mbs-telehealth-services_0.pdf



How do I videoconference?

GEC is conducting online counselling using the software system Zoom. This online system is very simple. Your practitioner will send you a link to your email with instructions to set up your online session. This system is available to download on your PC or through your phone as you require a webcam or camera.

Are there additional costs?

The system being used for online counselling is free for all patients with no additional cost to your ordinary counselling fee.

Does online counselling still qualify for Medicare Rebates?

Yes – with a mental health care plan, patients are able to claim the Medicare Rebate. This also includes patients who also qualify for the Bulk Billed MBS Telehealth service.

If you have further questions or would like to discuss how GEC can provide support in these uncertain times, please call 9532 7559 or 0417 731 199 for a chat.